Spotify is experiencing a significant outage today, with thousands of users across the United States and the United Kingdom reporting issues with the music streaming service.
According to outage-tracking website Downdetector, reports began spiking around 9:30 AM ET on September 29, 2026, with over 17,000 U.S. users reporting problems by mid-morning. The UK also saw thousands of complaints, with reports exceeding 4,000.
What Users Are Experiencing
The issues appear to be varied and widespread. Many users are seeing a “Something went wrong” error message when trying to access the app. Others report:
- Inability to search for songs or access specific features
- Login problems, with some users logged out and unable to sign back in
- Slow performance and server connection issues
- Playback difficulties, though some users report that music already downloaded or in progress may still play
The outage appears to affect both mobile and desktop versions of the app, though the impact is not uniform. Some users in certain regions report normal service, while others are completely locked out.
Spotify’s Response
Spotify has acknowledged the issue on its official X account, stating: “We’re aware of some issues right now and are checking them out!” The company has not yet provided a cause or estimated time for a fix.
Notably, Spotify’s own Ongoing Issues forum is currently in read-only mode while the company migrates it to a new platform, limiting users’ ability to report and track the problem through official channels.
What You Can Do
If Spotify isn’t working for you, here are a few things to try while the outage continues:
- Try a different device or platform – If the mobile app isn’t working, try the desktop app or web player, as the outage appears to affect different services unevenly.
- Check if playback works – Some users report that search and navigation are broken, but music that’s already playing or downloaded may continue to work.
- Wait it out – Since this is a server-side outage, there’s no user-side fix. The issue will resolve once Spotify restores service.
How Widespread Is It?
Spotify reaches approximately 800 million users across 184 countries, including 300 million paid subscribers. While not all users are affected, the outage is significant enough to have triggered thousands of reports in multiple countries.
This marks the second major Spotify outage in recent months, following a similar disruption in August 2026.
The Bottom Line
Spotify is currently down for thousands of users. The company is aware of the issue and investigating. There’s no official timeline for a fix yet, but based on previous outages, service is typically restored within a few hours. For now, if your music won’t play, you’re not alone.
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